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计算机系统应用英文版:2021,30(8):311-316
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基于用户行为分析的诈骗电话识别
(1.中国电信股份有限公司 云南分公司, 昆明 650299;2.云南电信公众信息产业有限公司, 昆明 650118)
Fraud Call Identification Based on User Behavior Analysis
(1.Yunnan Branch of China Telecom Co. Ltd., Kunming 650299, China;2.Yunnan Telecom Public Information Industry Co. Ltd., Kunming 650118, China)
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Received:July 27, 2020    Revised:August 29, 2020
中文摘要: 本文的研究目的是提高诈骗电话的识别率和识别准确性. 基于大数据平台采集用户通话行为、上网行为等通信过程数据, 结合用户基本属性、手机终端信息等进行综合分析, 并采用合适的识别算法进行机器学习建立识别模型, 能更好的发现诈骗电话与普通电话的内在差异, 相比传统基于呼叫行为的分析, 能有效提高骚扰诈骗电话识别的准确度和覆盖率, 降低漏判、减少误判. 经实际数据验证, 对诈骗电话识别效果有明显提升, 可作为诈骗电话识别的一种新的技术选择.
Abstract:The purpose of this study is to improve the recognition rate and accuracy of fraud calls. We collect the communication process data such as users’ behavior of having telephone communications and surfing the Internet by a big-data platform and conduct a comprehensive analysis combined with users’ basic attributes and mobile terminal information; also, an identification model is built by the appropriate recognition algorithm for machine learning. The proposed method can better find the internal differences between fraud calls and ordinary ones. Compared with traditional analysis based on call behavior, it can effectively improve the identification accuracy and coverage of prank and fraud calls and reduce false negatives and false positives. The proposed method performs prominently better in fraud call identification, which can be used as a new technology choice, according to actual data verification.
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杨建昆,夏文财.基于用户行为分析的诈骗电话识别.计算机系统应用,2021,30(8):311-316
YANG Jian-Kun,XIA Wen-Cai.Fraud Call Identification Based on User Behavior Analysis.COMPUTER SYSTEMS APPLICATIONS,2021,30(8):311-316