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Received:March 05, 2014 Revised:April 10, 2014
Received:March 05, 2014 Revised:April 10, 2014
中文摘要: 随着互联网和电子商务的发展, 用户在购买或使用商品之后会在网络站点上发表对产品的评论, 大量的产品评论中所包含的丰富信息, 可以为生产厂商和用户提供重要的决策依据. 基于文本的语义和语言分析, 提出了从产品评论中提取用户关注的产品特征的方法, 并根据用户的关注程度对产品特征进行排序; 同时, 根据观点词的极性值判定用户对产品特征的情感倾向以及情感倾向强度. 本研究采用从互联网上获得的针对笔记本电脑的产品评论作为实验对象, 实验结果初步证明该方法具有良好的准确率和召回率.
Abstract:With the development of the Internet and e-commerce, users can write their opinions about the product on the website after they buy it or use it. There are a large number of product reviews contain abundant information which can help manufacturers and users to make important decisions. Based on semantic and linguistic analysis, this paper proposes a method which can extract product features from the online reviews and rank them based on customer attention strength. At the same time, the sentiment orientation users have on the feature is determined according to the polarity scores of opinion words. The online reviews about notebook Computers are used as experimental data. Experimental results show that the method achieved good precision and recall rate.
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任远远,王卫平.中文网络评论的产品特征提取及情感倾向判定.计算机系统应用,2014,23(11):22-27
REN Yuan-Yuan,WANG Wei-Ping.Extracting Product Features and Determine Sentiment Orientation from Chinese Online Reviews.COMPUTER SYSTEMS APPLICATIONS,2014,23(11):22-27
任远远,王卫平.中文网络评论的产品特征提取及情感倾向判定.计算机系统应用,2014,23(11):22-27
REN Yuan-Yuan,WANG Wei-Ping.Extracting Product Features and Determine Sentiment Orientation from Chinese Online Reviews.COMPUTER SYSTEMS APPLICATIONS,2014,23(11):22-27