一种基于CRM模型的SaaS解决方案
DOI:
CSTR:
作者:
作者单位:

作者简介:

通讯作者:

中图分类号:

基金项目:

Supported by the National Key Technology R&D Program under Grant No.2008BAH24B03; Zhejiang Provincial Natural Science Foundation of China under Grant No.Y1080130; Zhejiang Province Key Technology R&D Program under Grant No.2008C01060-5; Ningbo City Key Technology R&D Program under Grant No.2008B10023


An SaaS Solution Based on the CRM Model
Author:
Affiliation:

Fund Project:

  • 摘要
  • |
  • 图/表
  • |
  • 访问统计
  • |
  • 参考文献
  • |
  • 相似文献
  • |
  • 引证文献
  • |
  • 资源附件
  • |
  • 文章评论
    摘要:

    Abstract:

    In the middle of current financial crisis, measures have to be undertaken by working with fine user experience to alleviate the difficulties faced by every software corporation. Combining the CRM model with traditional SaaS mode, customers have little time and money in purchasing and deploying software resources. Meanwhile, developers will gradually improve the system according to user experience and feedback; besides, provide users with personalized service to obtain users' satisfaction and loyalty. The ultimate goal is to gain considerable profits for these companies to tide over the period of financial crisis.

    参考文献
    相似文献
    引证文献
引用本文

林臻,干红华,陈德人.一种基于CRM模型的SaaS解决方案.计算机系统应用,2009,18(6):120-124

复制
分享
文章指标
  • 点击次数:
  • 下载次数:
  • HTML阅读次数:
  • 引用次数:
历史
  • 收稿日期:
  • 最后修改日期:
  • 录用日期:
  • 在线发布日期:
  • 出版日期:
文章二维码
您是第位访问者
版权所有:中国科学院软件研究所 京ICP备05046678号-3
地址:北京海淀区中关村南四街4号 中科院软件园区 7号楼305房间,邮政编码:100190
电话:010-62661041 传真: Email:csa (a) iscas.ac.cn
技术支持:北京勤云科技发展有限公司

京公网安备 11040202500063号