Abstract:With the increasing competition in the telecommunication industries, the degree of service satisfaction has become an important criterion for customers to choose operators. To provide the best service, the operators are more and more focusing on the performance of the interaction between portal websites and users, but how to monitor various aspects of the response of the system during the interaction is a new challenge. The necessity of the constructing website whole process real-time monitoring system is discussed in this paper and some related technologies are introduced and concrete construction program is presented. Practice has proved that the whole process real-time monitoring system constructed by this program can accurately grasp the real-time response at any time to support all aspects of the system when the user accesses the situation from a business perspective and achieve all-round and whole process associated monitoring to detect abnormal problems in a timely alarm and enhance the user perception.